Privacy Policy
Privacy Policy – Removalist Auction
Effective Date: 15-Feb-2025
Website: www.removalistauction.com.au
1. Introduction
At Removalist Auction (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website and services (the “Service”). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When using our Service, we may ask for certain personally identifiable information, including but not limited to:
- Name (First & Last)
- Email address
- Phone number
- Address (including State, ZIP/Postal Code, and City)
- Any other information you choose to provide
2.2 Usage Data
We automatically collect data on how you interact with our Service. This may include:
- IP address
- Browser type & version
- Pages visited & time spent on pages
- Device identifiers and other diagnostic data
2.3 Cookies & Tracking Technologies
We use cookies, beacons, and tracking scripts to monitor your activity and improve our Service. You can manage cookie preferences in your browser settings.
Types of cookies we use:
- Session Cookies: Enable core website functionality.
- Preference Cookies: Remember your settings and preferences.
- Security Cookies: Enhance security and fraud prevention.
3. How We Use Your Data
We use the information we collect for the following purposes:
✅ To provide and improve our Service
✅ To notify you about updates and changes
✅ To process job requests and connect customers with removalists
✅ To offer customer support and respond to inquiries
✅ To monitor usage and optimize website performance
✅ To prevent fraudulent or unauthorized activities
4. Data Transfers & Security
Your data may be processed and stored on servers outside of your region. By using our Service, you consent to this transfer. We take all reasonable steps to ensure your data is treated securely, but no online transmission is 100% secure.
5. Disclosure of Information
We may share your personal data only under the following conditions:
- Legal Compliance: To comply with legal obligations or law enforcement requests.
- Business Protection: To protect the rights and security of Removalist Auction and our users.
- Service Providers: We may engage third-party companies to assist in delivering our services. These providers are required to maintain the confidentiality of your information.
6. Third-Party Analytics
We use Google Analytics to track website performance and improve user experience. You can opt out by installing the Google Analytics opt-out browser add-on.
7. Your Privacy Choices
- Managing Cookies: Adjust your browser settings to disable cookies.
- Updating Information: Contact us if you need to update or correct your personal details.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Service after updates indicates your acceptance of the changes.